Sales Skills Fundamentals
Introduction
- Welcome
- Why People Buy
- Range
- Process
- Terminology
- Ten Things
Onboarding in Your First Sales Job
- Integrity
- Top Stars
- Support
- Homework
Communication Skills in Sales
- Selling
- Listening
- Clarity
- Convey
- Protocol
- Presentation
- Good Notes
Prospecting and Qualifying
- Referrals
- Audience
- Coldcalls
- Prospects
Completing the Sales Cycle
- Appointments
- Value
- Clarifying
- Getting Sales
Measuring & Assessing Your Progress
- Targets
- Quotas
- Record Keeping
- Metrics
Let's Practice
- B2C Retail Cell
- B2C Phone
- B2B Face to face
- B2B Phone
Conclusion
- Good Bye